We are seeking a motivated Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for managing customer accounts, generating new business, and providing exceptional service to our clients.
Essential Job Functions:
- Fielding customer phone calls and emails
- Data entry based on customer quote and order requirements
- Quoting material from stock or sourced from another vendor
- Processing orders and directing them to the correct next step whether it be direct delivery, processing, or other steps needed to fulfill customer requirements
- Communicating with other Inside Sales Reps
- Communicating to customers the material availability and turnaround times
- Ensuring delivery tickets have all information needed for a smooth delivery
- Facilitating corrective action when material or delivery issues arise
- Communicating with Outside Sales Reps as to what customers are saying about our service
- Communicating with Outside Sales Reps about potential new customers and their needs
